Communicating with Stakeholders: How to increase the visibility of university library


Discover how you can utilize library resources to effectively communicate with management, administrative departments as well as the library patrons in this webinar.

This webinar will provide useful implications for library leaders and librarians who are looking for ways to increase the visibility of university libraries and librarians in the digital era.


The two important stakeholder groups that libraries need to serve are the patrons and the management or administrative department within the university. Universities continue to reduce budget and manpower due to various reasons, therefore justifying the value or impact of library is more important than ever before. To cope with the current environment, having better communications with stakeholders can be a great solution for libraries.

In this webinar, Dr. Kim RyoungEun will share how to keep up with patrons’ expectations, and how to connect them to the best resources in efficient & effective manners. She will also cover how to be aligned with the university’s mission to position library as a core contributor to the overarching vision of the institution. 

Key Highlights:

  • How to keep up and communicate with patrons to meet their increased expectation for research and publishing support.
  • How to emphasize library’s role and communicate with internal stakeholders such as a dean or higher level, and employees in other departments.
  • Realigning library’s roles in digital era and preparing for the future.

Presenter(s)

Dr. Kim RyoungEun - Director, Library, Ulsan National Institute of Science and Technology (UNIST)

Dr. Kim RyoungEun

Director, Library, Ulsan National Institute of Science and Technology (UNIST)

Dr. Kim began her role as the library director for UNIST in 2007 when the university was established with an aim to become one of world leading research-focused universities in Korea. During her first 1.5 years at UNIST, she was dedicated to set-up the library from scratch for the official opening of UNIST in Mar 2009 and laid the foundation for the current operation of the UNIST library. She previously held positions as a librarian at Pusan National University and a lecturer in Library and Information Science at various other universities. The recipient of 46th Korean Library Award (individuals) 2014 by Korean Library Association (KLA), award for University Library Development 2012 by Korea Education and Research Information Service (KERIS), Dr. Kim received her bachelor’s in Library and Information Science from Pusan National University, a Master’s in Library Science from Sungkyunkwan University, and obtained Doctorate in Library and Information Science from Pusan National University. Dr. Kim’s main interests lie in adapting the roles of libraries and librarians to the changing academic & research environments derived from the development of information technology.